WhatsApp booking assistant for houseboats, chalets and homestays

Every enquiry answered, even at 11:42 pm

wasabi replies to your guests on WhatsApp the moment they message. It quotes from your own rates, holds the dates and asks for the deposit, then hands the booking to you to confirm.

Built for houseboats at Tasik Kenyir and Pulau Banding, chalets on the east coast, and homestays across Malaysia.

Houseboat Seri KenyirDemo operator · Pengkalan Gawi
Khamis, 12 Nov

Salam, ada houseboat kosong 3D2N mula 12 Dis? Kami 14 orang, nak memancing sekali.

Waalaikumussalam! 12–14 Dis, 3D2N, 14 orang: Bot Seri 2 masih kosong.

Pakej 3D2N (11–15 pax)
RM4,900
Memancing
RM350
Jumlah
RM5,250

Deposit RM1,500 untuk tahan tarikh. Nak saya tahan?

Ya, tolong tahan.

Siap. Rujukan KN-1042, ditahan hingga 13 Nov, 11:43 malam.

DuitNow QR · RM1,500
Hantar resit selepas bayar.
Pemilik dimaklumkan · KN-1042

Your guests book whoever replies first

Most bookings in this trade start with a Facebook or TikTok post and end in a WhatsApp chat. The same questions arrive all day and late into the night:

  • Harga berapa?
  • Ada kosong tak hujung minggu ni?
  • Boleh bawa budak kecil?
  • Jeti kat mana?

Guests message three or four operators at once and book the one that answers with a clear price. When you're on the boat, asleep or with other guests, those enquiries go cold. wasabi answers them for you, in Malay or English, with your prices and your rules.

From first message to deposit

wasabi handles the back-and-forth. You make the one decision that matters: confirming the money arrived.

  1. Step 1

    A guest messages you

    From your Facebook or TikTok post, an ad, or your number directly. wasabi replies within seconds, day or night.

    “Ada kosong 12 Dis?”
  2. Step 2

    It quotes from your price list

    Packages, group sizes, add-ons, weekend and holiday rates. Prices come only from your rates, never from guesswork.

    RM4,900 + RM350
  3. Step 3

    It holds the dates

    The guest gets a booking reference and a deadline to pay. Two guests can never hold the same boat or unit for the same dates.

    KN-1042 · held 24 hours
  4. Step 4

    You confirm the deposit

    The guest sends the DuitNow receipt. You check your bank app and tap Confirm. The guest gets a confirmation and your calendar updates.

    Confirm · Reject

You stay in charge, from your own phone

No new app to learn. You manage bookings by messaging wasabi on WhatsApp, and you can step into any conversation yourself.

  • One-tap deposit confirmationConfirm or reject each payment from a WhatsApp message.
  • Take over any chatReply to a guest yourself and wasabi steps back from that conversation.
  • Google Calendar, kept in syncEvery hold, booking and blocked date shows on a calendar your family or staff can see.
  • Weekly availability postsA ready-made graphic of your open dates for Facebook and TikTok, sent to you to approve.
  • Reminders before arrivalGuests get booking details 3 days before and directions the day before.
Owner commands · example
block Bot Seri 2, 20–22 Dis, walk-in Ali
Done. Bot Seri 2 is blocked 20–22 Dis for walk-in Ali. Calendar updated.
booking minggu ni?
3 trips this week:
KN-1038 Sat, Bot Seri 1, 12 pax, confirmed
KN-1040 Sat, Bot Seri 2, 9 pax, confirmed
KN-1041 Sun, Bot Seri 1, 15 pax, deposit pending
Payment received?
KN-1041 · RM1,500 · receipt attached
Reply Confirm or Reject

Set up for how you actually sell

A houseboat, a chalet and a homestay each book in their own way. wasabi is configured for your trade, your units and your price list.

Houseboats

Tasik Kenyir · Pulau Banding

Sold as
The whole boat, as 2D1N or 3D2N packages
Pricing
By package and group size
Who books
An organiser for a group of 10 to 20
Extras
Fishing, waterfall trips, jungle trekking

Chalets

Kelantan · Terengganu · Pahang

Sold as
Each unit, by the night
Pricing
Weekday, weekend and public holiday rates
Who books
A couple or a small family
Extras
Extra mattress, BBQ set, late check-out

Homestays

Kampung and town stays · across Malaysia

Sold as
The whole house, by the night
Pricing
Nightly rates, with minimum stays at weekends and school holidays
Who books
Extended families and groups, often for a kenduri or reunion
Extras
Extra mattresses, kitchen use, early check-in

Your number, your guests, your data

Your WhatsApp number stays yours

You own your WhatsApp Business account. Keep using the WhatsApp Business app on your phone; wasabi replies on the same number alongside you.

Each operator's data is kept apart

Your bookings and guest chats are stored separately from every other operator's, used only to serve your guests, and deleted when you ask.

Official platform, PDPA in mind

wasabi runs on the official WhatsApp Business Platform, never on unofficial tools that put numbers at risk. Read our privacy policy.

Looking for pilot operators

We're inviting a small number of houseboat, chalet and homestay operators to run wasabi on their own WhatsApp number and shape it with us.

Tell us where you operate and how many boats, units or houses you have, and we'll show you a working demo on your phone.

Get in touch